Terms of Service

1. Introduction

Welcome to Valle Systems LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, services, and any related applications or platforms provided by Valle Systems LLC.

Valle Systems LLC is a California Limited Liability Company specializing in AI development, automation services, and software solutions for businesses.

2. Acceptance of Terms

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access or use our services.

These Terms constitute a legally binding agreement between you and Valle Systems LLC. Your continued use of our services constitutes acceptance of any updates to these Terms.

3. Definitions

• "Services" refers to all services provided by Valle Systems LLC, including but not limited to our website, AI development services, automation solutions, and consulting services.
• "User" or "you" refers to any individual or entity accessing or using our Services.
• "Content" refers to all information, data, text, software, music, sound, photographs, graphics, video, messages, or other materials.
• "Client Work" refers to custom development projects, consulting services, or other professional services provided under separate agreements.

4. Our Services

Valle Systems LLC provides the following services:

• Custom AI Development: Tailored artificial intelligence solutions for business needs
• Process Automation: Workflow automation and optimization services
• AI Integration: Integration of AI capabilities into existing systems
• Consulting Services: Strategic consulting on AI and automation implementation
• Website and Digital Presence: Information about our services and contact capabilities

Specific project work is governed by separate service agreements. These Terms apply to general website use and initial service inquiries.

5. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and truthful information when contacting us
• Use our services only for lawful purposes
• Respect the intellectual property rights of others
• Maintain the confidentiality of any sensitive information shared
• Comply with all applicable laws and regulations
• Not attempt to gain unauthorized access to our systems
• Report any security vulnerabilities or issues promptly

6. Acceptable Use Policy

You may not use our services to:

• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit malicious code, viruses, or harmful software
• Engage in fraudulent, deceptive, or misleading activities
• Harass, threaten, or harm others
• Spam or send unsolicited communications
• Attempt to reverse engineer our proprietary systems
• Interfere with the proper functioning of our services
• Use automated systems to access our services without permission

Violation of this Acceptable Use Policy may result in immediate termination of access to our services and legal action as appropriate.

7. Intellectual Property

Our Intellectual Property

All content, features, and functionality on our website and services, including but not limited to:

• Text, graphics, logos, and images
• Software code and applications
• Trademarks and service marks
• Proprietary algorithms and methodologies
• Documentation and training materials

are owned by Valle Systems LLC or our licensors and are protected by copyright, trademark, and other intellectual property laws. You may not use our intellectual property without express written permission.

User Content

When you submit information through our contact forms or communications, you grant us a non-exclusive license to use such information for the purpose of providing our services and responding to your inquiries.

You represent that you have the right to submit such information and that it does not infringe upon the rights of others.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable data protection laws, including GDPR and CCPA, and implement appropriate security measures to protect your information.

9. Payment Terms

For professional services, payment terms will be specified in separate service agreements. General payment terms include:

• Payment is due within 30 days of invoice date unless otherwise agreed
• Late payments may incur interest charges at 1.5% per month
• All payments are in US Dollars unless otherwise specified
• Refunds are subject to the terms of individual service agreements
• Disputed charges must be reported within 30 days of billing

Valle Systems LLC reserves the right to suspend services for non-payment after appropriate notice.

10. Service Availability

We strive to maintain high availability of our services, but we do not guarantee uninterrupted access. Our services may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical difficulties or system failures
• Force majeure events beyond our control
• Security incidents requiring service interruption

We will provide reasonable notice of planned maintenance when possible and work to minimize service disruptions.

11. Warranties and Disclaimers

Valle Systems LLC provides services on an "as is" and "as available" basis. We make no warranties, express or implied, including but not limited to:

• Merchantability or fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy, completeness, or reliability of information
• Uninterrupted or error-free operation

Professional Services Warranty: For custom development and consulting services, we warrant that services will be performed in a professional manner consistent with industry standards. Specific warranties for project work are detailed in individual service agreements.

12. Limitation of Liability

To the maximum extent permitted by law, Valle Systems LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits or revenue
• Loss of data or information
• Business interruption
• Cost of substitute services

Our total liability for any claims arising from these Terms or our services shall not exceed the amount paid by you to Valle Systems LLC in the twelve (12) months preceding the claim, or $1,000, whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless Valle Systems LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your use of our services
• Your violation of these Terms
• Your infringement of intellectual property rights
• Your violation of applicable laws

This indemnification obligation survives termination of these Terms and your use of our services.

14. Termination

Either party may terminate this agreement at any time:

• By You: Stop using our services at any time
• By Us: Terminate access for violation of Terms or at our discretion with notice

Upon termination:

• Your right to use our services ends immediately
• Provisions regarding intellectual property, liability, and indemnification survive
• We may retain information as required by law or legitimate business purposes

Active service agreements are governed by their own termination provisions.

15. Dispute Resolution

We prefer to resolve disputes informally. Please contact us first to discuss any issues. If informal resolution is not possible:

• Negotiation: Good faith negotiation for 60 days
• Mediation: Non-binding mediation if negotiation fails
• Arbitration: Binding arbitration for disputes over $10,000
• Small Claims: Small claims court for qualifying disputes

Arbitration will be conducted under the rules of the American Arbitration Association in California, unless otherwise agreed.

16. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action must be brought in the state or federal courts located in California.

You consent to the jurisdiction and venue of these courts for any legal proceedings.

17. Changes to Terms

We may modify these Terms at any time. Changes will be effective upon posting the updated Terms on our website with a new "Last Updated" date.

Material changes will be communicated through:

• Prominent notice on our website
• Email notification to registered users
• Direct communication for active service clients

Your continued use of our services after changes constitutes acceptance of the updated Terms.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable provision will be replaced with an enforceable provision that best reflects our original intent.

19. Contact Information

For questions about these Terms of Service, please contact us: