1. Our Commitment
Valle Systems LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure equal access to information and functionality.
We believe that everyone should have access to our services and information, regardless of their abilities or the assistive technologies they use. This commitment extends to our website, digital services, and all customer touchpoints.
2. Accessibility Standards
Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, developed by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with disabilities.
WCAG 2.1 AA Compliance Areas:
- Perceivable: Information and UI components must be presentable in ways users can perceive
- Operable: User interface components and navigation must be operable
- Understandable: Information and operation of UI must be understandable
- Robust: Content must be robust enough for interpretation by assistive technologies
Additional Standards:
- Section 508 of the Rehabilitation Act (US Federal Standard)
- Americans with Disabilities Act (ADA) Title III compliance
- EN 301 549 European Accessibility Standard
3. Accessibility Features
Our website includes the following accessibility features:
Navigation and Structure
- Logical heading hierarchy (H1-H6) for screen reader navigation
- Skip-to-content links for keyboard users
- Consistent navigation throughout the site
- Breadcrumb navigation where applicable
- Clear page titles and descriptions
Visual Design
- High contrast color combinations meeting WCAG AA standards
- Text that can be resized up to 200% without loss of functionality
- Clear focus indicators for keyboard navigation
- Sufficient color contrast ratios (minimum 4.5:1 for normal text, 3:1 for large text)
- Information conveyed through multiple sensory characteristics (not color alone)
Interactive Elements
- Keyboard accessibility for all interactive elements
- Descriptive link text and button labels
- Form labels properly associated with input fields
- Error messages clearly identified and described
- Sufficient time limits or ability to extend/disable time limits
Media and Content
- Alternative text for informative images
- Decorative images properly marked for screen readers
- Captions and transcripts for video content (when applicable)
- Audio descriptions for video content (when applicable)
- Text alternatives for non-text content
4. Testing and Validation
We regularly test our website for accessibility using multiple methods:
Automated Testing
- axe-core automated accessibility testing
- WAVE Web Accessibility Evaluation Tool
- Lighthouse accessibility audits
- Pa11y command-line accessibility testing
Manual Testing
- Keyboard-only navigation testing
- Screen reader testing (NVDA, JAWS, VoiceOver)
- Color contrast validation
- Zoom and magnification testing (up to 400%)
- Mobile accessibility testing
User Testing
- Testing with users who rely on assistive technologies
- Feedback collection from accessibility community
- Regular accessibility reviews during development
5. Assistive Technology Support
Our website is designed to work with the following assistive technologies:
Screen Readers
- NVDA (Windows)
- JAWS (Windows)
- VoiceOver (macOS/iOS)
- TalkBack (Android)
- Orca (Linux)
Other Assistive Technologies
- Voice recognition software (Dragon NaturallySpeaking)
- Switch navigation devices
- Head pointer systems
- Eye-tracking systems
- Screen magnification software
- High contrast display modes
Browser Support
We support accessibility features in modern browsers including:
- Chrome 90+ and Chromium-based browsers
- Firefox 88+
- Safari 14+
- Edge 90+
6. Known Limitations
We are committed to transparency about accessibility. Currently, we are aware of the following limitations and are working to address them:
Current Known Issues
- Some third-party embedded content may not meet full WCAG 2.1 AA standards
- PDF documents are being updated to meet accessibility standards
- Some complex interactive elements may require additional keyboard shortcuts
Remediation Timeline
We prioritize accessibility issues based on impact and are committed to addressing known issues within:
- Critical issues: 2 weeks
- High priority issues: 1 month
- Medium priority issues: 3 months
- Low priority issues: 6 months
7. Feedback and Assistance
We welcome your feedback on the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please contact our accessibility team.
Ways to Contact Us
What to Include in Your Feedback
- The specific page or feature where you encountered difficulty
- The assistive technology you were using (if applicable)
- Your browser and operating system
- A description of the problem or barrier
- Any suggestions for improvement
Alternative Access
If you need information in an alternative format, we can provide:
- Large print versions of documents
- Audio recordings of written content
- Plain text versions of complex layouts
- Personal assistance via phone or email
8. Ongoing Improvements
Accessibility is an ongoing commitment. We continuously work to improve the accessibility of our website through:
Regular Monitoring
- Monthly automated accessibility scans
- Quarterly manual accessibility audits
- Annual comprehensive accessibility reviews
- Ongoing staff training on accessibility best practices
Development Practices
- Accessibility-first design approach
- Code reviews include accessibility checks
- Testing with assistive technologies during development
- User research with disability community representatives
Policy and Training
- Regular accessibility training for all team members
- Accessibility guidelines integrated into design systems
- Third-party vendor accessibility requirements
- Budget allocation for accessibility improvements
Accessibility Certification
This accessibility statement was last reviewed and updated on September 24, 2025. We are committed to maintaining and improving accessibility standards as technology and guidelines evolve.